Contact us
How can we help?
Questions about a plan, an order or your account. Pick whichever is easiest, and a real person on our team follows up during support hours.
Support hours
- Monday to Friday
- 9:00am–5:00pm ET
- Saturday
- 9:00am–1:00pm ET
- Mailing address
- PrescribedRx
516 Northwood Road, Unit 8532
West Palm Beach, FL 33407
Already a patient?
Message your care team
Questions about your treatment, your dose or a side effect go to your provider through the patient portal, so they sit with your medical record.
Open the patient portal → Orders and billing → Help Center →
PrescribedRx is not an emergency service. If you are having a medical emergency, call 911. For a suspected poisoning or overdose, call Poison Control at 1-800-222-1222.
Not sure where to start?
Answer a few questions and a licensed provider takes it from there. Every price is on the page, and nothing is prescribed unless it is appropriate for you.