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Getting started and your portal

Privacy, HIPAA, and Data Security

PrescribedRX takes your privacy and data security seriously.

HIPAA Compliance

PrescribedRX operates in full compliance with HIPAA (the Health Insurance Portability and Accountability Act). This means your protected health information (PHI) is handled with strict safeguards.

Data Encryption

All data transmitted through the PrescribedRX platform — including health history, lab results, messages, and payment information — is encrypted in transit and at rest.

No Data Selling

Your personal health information is never sold, rented, or shared with third parties for marketing purposes. Period.

Questions About Your Data

If you have questions about how your data is used or want to request access to your records, contact support@prescribedrx.com.

Information only, not medical advice. Treatment decisions are made by your licensed provider. Last updated September 29, 2026.

Still need a hand?

Support hours are Monday to Friday 9am–5pm ET and Saturday 9am–1pm ET. Questions about your treatment go to your provider in the patient portal.