Skip to content
New patients Save $50 on your hormone panel: $69, normally $119 No insurance · Provider review included · Free priority shipping Check my eligibility

Appointments and virtual visits

How to Reschedule or Request a Live Visit

To Reschedule an Appointment

  1. Log in to your portal at patient.prescribedrx.com
  2. Go to the Appointments tab
  3. Select a new available date and time

To Upgrade to a Live Video Visit

You can request a synchronous (live) visit at any time:

  • During your follow-up intake form: Select “I would like to speak to the provider”
  • Through portal messaging: Send a message to your care team requesting a live consultation

Appointment Reminders

Reminders are sent to the email address on file before each scheduled visit. Please ensure your email is current in your profile settings.

Information only, not medical advice. Treatment decisions are made by your licensed provider. Last updated September 29, 2026.

Still need a hand?

Support hours are Monday to Friday 9am–5pm ET and Saturday 9am–1pm ET. Questions about your treatment go to your provider in the patient portal.